A human reads every message
Support
Stuck, confused, or just want to say hello? Email support@emberling.app — usually answered within a day.
How do I cancel or manage my subscription?
Subscriptions are billed by Apple. Go to Settings → your name → Subscriptions → Emberling to cancel, switch plans, or check your trial. Cancelling during the seven-day trial means you are never charged.
How do I restore a purchase on a new phone?
Sign in with the same account, open the upgrade screen and tap Restore purchases.
A habit got smaller and I did not ask it to
That is the app working. After two missed days in a row on a habit that has been running cold, Emberling halves it and leaves a note on the card explaining what it did. The note carries the way back, and you can also set any size by hand — a size you choose yourself always holds.
My Morning Post did not arrive
Check that Gmail is still connected under Apps, and that your Google account has not revoked access. A quiet inbox also prints a short paper on purpose — if there is nothing that needs you, it says so and stops rather than padding the page out.
My reminders are not arriving
Check that Settings → Notifications → Emberling is allowed, and that reminders are switched on inside the app under You → Reminders.
How do I delete my account and data?
In the app: You → Account → Delete account. That permanently removes your data from our servers. Details in the Privacy Policy.
Something looks wrong, or I found a bug
Email a screenshot to support@emberling.app and we will fix it. Feature wishes are very welcome too — Emberling is small and moves fast.